More replies, fewer things falling through the cracks
Every one of these runs inside the Salesforce your team already opens each morning. Pick the job you are trying to fix.
It runs on its own. Nobody has to remember.
Your admin builds these once in the Salesforce automation you already use. No developer, no separate tool.
Your team stops answering the same message all day
The routine replies get handled the moment they arrive. Anything that needs judgement goes to a person, with the whole thread already on the record.
An AI agent answers first
Routine questions get a proper answer the moment they arrive, at two in the morning included. Anything it should not handle goes straight to a person with the whole thread already on the record.
Hands over cleanlyDrip sequences that read the room
A sequence keeps going while someone is engaged and stops when they reply, go quiet or buy. Your team is not deciding who gets message three.
Stops when it shouldTalk to people in their own language
Messages go out and come back translated, so one team covers markets it could not staff for. The original and the translation both sit on the record.
One team, more marketsSending today, not next quarter
ValueText installs from AppExchange like any other managed package. A Salesforce admin can do the whole thing in about twenty minutes, and setup and training are included in the fee rather than charged by the day.
Install the managed package from AppExchange
Into a sandbox or straight into production. Nothing to host and no middleware to buy.
Connect a number through Twilio or Vonage
Your own gateway account, or one we open for you. The keys live in your org, not with us.
Add the console to the page layout
Drag it onto the Contact, Lead or Case layout your team already opens.
The conversation belongs to you, not to a vendor
Most messaging tools keep the thread on their side and sync a copy to your CRM. We do the opposite. The record in your Salesforce is the conversation, so it survives the rep who leaves and the tool you stop paying for.
The record is the conversation
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Not a copy of it. Reporting, sharing rules and permissions work on messages the same way they work on everything else in your org.
A rep leaving takes nothing with them
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The history sat on your records the whole time, so their replacement opens the file and reads it.
Report on it with your own tools
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Messages are Salesforce data. Your existing reports and dashboards can see them without an export or a connector.
Your keys stay in your org
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The connection to your messaging account is authorised from inside your Salesforce, and it stays there.
What you keep, whatever happens next
True on day one, and true the day you stop paying usValueText against the other SMS apps on AppExchange
Every row below is a question worth asking any vendor you are looking at, including us.
ValueTextSalesforce native
OthersTypical
"Others" describes what is common across the SMS apps listed on AppExchange, not any one product. Check each row against whichever vendor you are comparing.
Salesforce SMS, by industry
The messages, the timing and the consent rules are not the same in a mortgage team as in a hospital. Start from the one that looks like yours.
All use cases →Mortgage and lending
Rate alerts, document chasing and approval updates, on the deal record.
02 · At scaleHigher education
Applicant follow-up, enrolment deadlines and term reminders at scale.
03 · Consent as dataHealthcare
Appointment reminders, prep instructions and follow-up, with consent held as data.
04 · Property recordReal estate
Viewing confirmations, listing alerts and offer updates from the property record.
Non-profit
Donor and volunteer messaging, with 10% off every line we bill.
You can price it before you talk to anyone
Three lines, and all of them are published. A price per user, one base fee per account whatever plan you pick and however many licences you buy, and messages at the rate we publish for the country you are sending to.
From $7 a user a month
Per licence, per month, and it comes down when you pay yearly.
$499 per account
The same whatever plan you pick and however many licences you buy.
At the published rate
The rate for the country you are sending to, listed for every country we serve.
What the base fee pays for
One fee per account. It does not change with your plan or your licence count.Questions about SMS for Salesforce
Talk to someone who has done it before
Whether you want a demo on your own org, a price for your team, or help getting the trial running, pick whichever suits you. A person answers, not a queue.